Wholesale availability
At the moment, we're not participating in Etsy's wholesale program, but if you're looking for many items, we're always here to help. We can create a custom listing tailored to your needs. We work to make your shopping comfortable and enjoyable. By supporting us, you're backing traditional Ukrainian craft. Your satisfaction is our priority, and we aim to exceed your expectations. Reach out to us with your needs!
Important Notice for Our Canadian and Australian Customers
We're aware of the issues with our provider, UkrPoshta, in terms of delivery times to Canada and Australia, with parcels taking up to 5 weeks from shipment to reach. We're actively addressing these concerns and exploring other delivery options to ensure more reliable services. We value your patience and understanding in this matter and are committed to improving your experience with us.
Sizing details
Finding a hat that fits well starts with knowing your head size. To measure your head circumference, use a soft tape measure. Wrap it around your head, just above your ears and eyebrows, exactly where your hat will sit.
Make sure the tape measure goes over the widest part of your head, ensuring it's not too tight. You don't want to end up with a hat that's too snug! If your measurement falls between sizes, it's typically best to go up to the nearest centimeter for a comfortable fit.
Remember, everyone's head shape is unique and the perfect fit can vary between different hat styles or brands. Armed with your precise head measurement, you'll be well on your way to finding your new favorite hat.
Care instructions
When you first receive your fur hat, it may have been compressed during shipping. Don't worry; your hat just needs a bit of care to return to its original splendor. Start by shaking it gently to fluff up the fur. If needed, you can use a wide-toothed comb or a brush with soft bristles to detangle and smooth the fur, but always remember to follow the natural direction of the hair, to avoid damage.
Once you've given it a good fluff, hang your hat in a well-ventilated, cool, dry place away from direct sunlight to allow it to fully recover and breathe. Don't rush this process - it may take a couple of days for the hat to regain its shape fully. And there you have it - your beautiful, fluffy fur hat is ready to wear and impress!
Shipment, delivery and tracking of goods
In an increasingly interconnected world, we understand the importance of swift and reliable shipping. Our delivery typically spans between 1-4 weeks, although this can vary depending on the time of year and various external factors. During off-peak seasons, you can expect your order to arrive in as little as 1-2 weeks. However, during busier periods, it may take up to 3-4 weeks for your package to reach you. We ask that you do not worry if your package is delayed up to 5 weeks, as our shipping originates from Ukraine and can sometimes be subject to unexpected delays. To ensure a seamless experience, we recommend that you regularly track your package. This way, you can stay updated on its status and avoid missing its delivery.
U.S. Customs Duties Policy
Effective August 29th, 2025: New U.S. customs duties apply to imported goods. We cover all additional customs fees – no extra charges for buyers.
What this means for you:
Listed prices remain final
No surprise fees at delivery
We handle all customs paperwork
Your shopping experience stays smooth
Coverage includes: All standard U.S. import duties and processing fees related to our products.
Questions about customs or duties? Contact us before purchasing – we're here to clarify any concerns.
Note: This policy applies to all orders shipped to U.S. addresses. Other countries follow standard international shipping terms.
